CLEARDECK LIMITED

Company number 17475729
Registered in England and Wales
Markwell Wood, Harlow, CM19 5QZ
andrew@cleardeck.uk

This page is for ClearDeck (the board).

These terms cover ClearDeck (the board), ZipCert (certificates) and CostDeck (quotes).

Version 2026-10-05.

The service

We provide software. We do not design your work, issue a scheme membership, or act as your QS or accountant.
Where you use certificates, they are signed by the person named on them. Building control and other compliance duties stay your firm's (or your client's).

ClearDeck firm accounts are not on sale.
Card payment (and BACS where we offer it) is taken by Stripe on their secure page. Invoices are from CLEARDECK LIMITED.
Plans are billed monthly, prices shown ex VAT, unless we agree otherwise in writing.
ClearDeck customers are businesses. There is no consumer cooling-off under the Consumer Contracts Regulations; the voluntary money-back offer in Fees, cancel and refund applies when advertised at sign-up.

Prices on cleardeck.uk are monthly and ex VAT unless stated.
You can cancel from billing in the product (or by emailing andrew@cleardeck.uk). Access and data-retention follow the plan rules in force when you cancel.
If we advertise a money-back period at sign-up, ask within that period for a full refund of fees paid for that first window. After that window, fees already billed are not refundable except where UK law requires.

Your firm is the controller of the personal data it puts into ClearDeck, ZipCert and CostDeck. CLEARDECK LIMITED is the processor and acts on your firm's instructions.
An issued certificate is kept for 15 years from issue or until the next test date, whichever is later, even if a person is removed from your account or deletes their own copy.
Photos are not attached to certificates. All job photos, which live in job packs, are kept for 6 years from upload, unless your firm clears the pack sooner.
We may keep records for longer where the law requires it.

You are responsible for who you allow in, for the jobs and figures you enter, and for keeping downloaded certificates.

We are not liable for loss of profit or for work on site. Nothing here limits liability that UK law does not allow us to limit.